Reputed as one of the nation’s leading Islamic financial institutions, we are looking for high caliber and result-oriented individuals who have high sense of commitment to be part of our dynamic team in driving our organization to a new dimension to fulfill the following vacant position:
1. Customer Service Officers
2. Operations Officers
(Branches - Bankwide)
Responsibilities:
•Responsible for the smooth running of the day-to-day office operations of the branch which includes front line supervision and authorisationof banking transactions.
•To support the branch in all matters related to operations/sales/marketing and achievement of the branch deposit targets as defined by the Bank.
•To maintain close relationship with customers, handle and resolve customers’ complaints and problems and consistently probe clients to identify and compromise for a "win-win“ situation and service fulfillment.
Requirements:
•Degree in banking related fields from recogniseduniversities/ colleges.
•Possess excellent customer service skill, pleasant personality and excellent communication skills.
•At least 3 years working experience in banking operations. Those with branch banking operations experience would be an advantage.
•Resourceful, target oriented, a team player and able to work under pressure to meet deadlines.
•Must have a inclination towards a sales-driven culture.
We offer attractive package commensurate with qualification and experience. Interested applicants are invited email to career@bankislam.com.my with a complete resume stating working experience, current and expected salary, together with a recent photograph (non-returnable).
Only shortlisted candidate will be notified.
Closing Date:23 September 2010
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